Customer ReviewsWhat Our Passengers Say
Before Lao Taxi, I had to wait a long time for a taxi, especially during rush hour. Now, I just open the app, and the car arrives in 5 minutes or less. It’s fast, convenient, and I love that the prices are shown before the ride starts.I use Lao Taxi almost every day to bring my kids to school and go to work. It’s always on time and the drivers are respectful and helpful. The child seat option is a big plus for dads like me. So glad we have a modern taxi service now in Vientiane!
Client
I use Lao Taxi almost every day — for going to work, picking up my daughter, and visiting family. What I love most is how easy it is to book a ride without making any calls. The app is simple, works well even with slow internet, and the drivers usually arrive within 5 minutes. I also like that I can pay in cash or by card depending on the day. Lao Taxi has really changed how I move around the city — it saves me time and stress, and I always feel safe inside the car.
Client
As someone who often travels alone, I used to feel a bit nervous using local taxis, especially at night. But since I started using Lao Taxi, I feel much more confident and safe. The app shows the driver’s name, car, and even lets me track the route. It’s easy to use and works well even when I book from different parts of the city. I also like that the app remembers my favorite addresses. Lao Taxi is not just convenient — it really gives me peace of mind, and I recommend it to all my friends.
Client
I’ve been living in Vientiane my whole life, and honestly, I never thought I’d see a taxi service as organized as Lao Taxi. Before, calling a taxi meant waiting too long or having to explain directions over and over. But now, with the Lao Taxi app, everything is just smoother. I open the app, set my location, and within minutes a clean car shows up. The drivers are always polite, drive safely, and I appreciate that the prices are fair and visible right away. It’s become my daily choice for work, errands, or airport pickups.
Client
I first tried Lao Taxi when I needed a ride to the airport early in the morning. I was worried the car wouldn’t come on time, but it arrived exactly at the scheduled time. Since then, I’ve been using it regularly — even late at night when I come back from work. The app makes it easy to book and track the ride, and I don’t have to explain anything to the driver. Everything is already in the system. For someone like me who doesn't drive, Lao Taxi is a lifesaver.
Client
My whole family uses Lao Taxi now. My wife books it to go shopping, I use it for work, and even my teenage son uses it to visit his grandparents. The service is consistent, the app is reliable, and the drivers are professional. I really appreciate the option to pre-book a ride, especially when we need to go to the airport or attend events. The price is always fair, and we never have to argue or bargain. For a local service, Lao Taxi feels very modern and trustworthy — something I’m proud to recommend.
Client
Before Lao Taxi, I avoided taxis altogether. I didn’t like dealing with unclear prices or drivers who didn’t understand where I wanted to go. Now I feel completely different. Lao Taxi gives me control — I see the price, the driver, and the route right in the app. The drivers are respectful, and they know the city very well. I’ve even used it to take my elderly mother to her medical appointments, and the drivers were patient and kind. This service is exactly what Vientiane needed.
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